Last updated: 2026/4/29
Company information (legal notice)
Thank you for choosing eotzgl as your shopping destination. We are committed to providing our customers with a convenient and secure payment experience to ensure satisfaction and peace of mind during your shopping journey. Below is our detailed payment policy.
Payment Methods:
To cater to the diverse needs of our customers, we offer the following payment methods:
- Credit Card Payments:
- Visa
- American Express
- MasterCard
- China UnionPay
- Cash on Delivery: This option allows you to pay upon receiving the goods.
Security and Privacy:
We take your payment security and privacy very seriously. All transactions are processed using SSL encryption technology to ensure maximum protection of your personal information and payment data. Our payment system complies with international security standards, so you can use it with confidence.
Refund Policy:
- To request a refund, please contact our customer service team within 7 days of receiving the product.
- Products must be in their original condition, unopened, and undamaged.
- Refunds will be processed within 5-7 business days after confirming that the products meet the return conditions.
Payment Policy Overview:
| Item | Details |
|---|---|
| Available Payment Methods | Visa, American Express, MasterCard, China UnionPay, Cash on Delivery |
| Customer Service Hours | Monday to Friday, 9 AM to 6 PM |
| Refund Request Period | Within 7 days of receiving the product |
| Refund Processing Time | 5-7 business days |
Our customer service team is always ready to assist you. If you have any questions regarding orders or payments, please contact us via email or phone. We will do our best to resolve your issues promptly. Thank you for your trust and support in eotzgl.